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«PrinterOn Print Delivery Station Installation and Administration Guide Version 3.2.5 Contents Chapter 1: Introduction About the Print Delivery ...»

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PrinterOn Print Delivery


Installation and Administration Guide

Version 3.2.



Chapter 1: Introduction

About the Print Delivery Station software

PDS instances

Print Delivery Station components

PrinterOn Server editions

PrinterOn printers and pools

PrinterOn printers

Secure Release Anywhere pools

Chapter 2: Installing the Print Delivery Station

System requirements

Hardware requirements

Software requirements

Printer requirements

Service requirements

Network communication requirements

Installing the Print Delivery Station software

Logging into the Configuration Manager for the first time

Importing your PDS customization file (PrinterOn Hosted only)

Locating your APIsiteAuth value

Uninstalling a Print Delivery Station

Chapter 3: Exploring the Configuration Manager

Launching the Configuration Manager

Accessing PDS settings when multiple PrinterOn components are installed

Configuration Manager security

The Configuration Manager workspace

Basic and Advanced views

Tabbed interface

Administering the Configuration Manager

Changing your Configuration Manager password

Connecting remote servers to a parent Configuration Manager

Logging out

Chapter 4: Working with multiple PDS instances

Adding PDS instances

Adding PDS instances to PrinterOn Enterprise/Express

Adding a PDS instance to your PrinterOn Hosted deployment

Opening a PDS configuration in Configuration Manager

Resetting the PDS configuration

Chapter 5: Managing printers and printer pools

Managing the printers attached with the PDS

Editing printer settings

Configuring the printer Output Destination

Managing Secure Release Anywhere printer pools

Chapter 6: Managing print jobs

Using the local Queue Monitor

Print job status values

Using the Remote Queue Monitor

Reprinting documents

Chapter 7: Configuring how PDS manages print data

Configuring print processing settings

Configuring Advanced Job Handling settings

Chapter 8: Configuring network communication settings

Configuring communication between PrinterOn services

Configuring local listening ports

Configuring remote queue monitors

Configuring proxy settings

Configuring the remote listener

PrinterOn Print Delivery Station v3.2.5 Installation and Administration Guide | 2 Configuring PDH network settings

Configuring authentication settings for the listener

Configuring the port used by the Check Jobs service

Configuring push notification

Adding and managing PrintValets

Configuring PrintValet communication settings

Chapter 9: Securing your Print Delivery Station

Configuring PDS security

Configuring PDS encryption

Configuring your SSL keystore

Entering SSL information

Configuring and managing user access to PDS

Configuring PDS user settings

Chapter 10: Managing and monitoring system health

Configuring logging settings

Configuring debug logging levels and storage information

Logging print activity managed by a third-party system

Notifying third-party print management systems of print activity

Configuring Quality of Service (QoS) settings

Managing the PDS service

Stopping and starting the PDS service

Creating a package of diagnostic information

Updating your PrinterOn license information

Appendix A: Advanced configuration settings

Advanced settings list

Appendix B: The data encryption process

Appendix C: Obtaining a signed SSL certificate

Generating Private/Public KeyPair

Generating a certificate signing request

Submitting your signing request to a Certificate Authority

Importing your signed certificate into your Keystore

Configuring PDS to use SSL and your Keystore

Testing SSL Communications

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Introduction This guide explains how to configure and monitor the Print Delivery Station software.

1.1 About the Print Delivery Station software A Print Delivery Station (PDS) is software that acts as an intermediary between the PrinterOn Server and a physical printer. You can attach multiple printers to a single PDS;

the PDS links to a list of one or more virtual PrinterOn printers, each of which is mapped to a physical printer. The physical printer is known as the output destination or release station; it is the printer or MFP which prints the job. The PDS receives print jobs sent to its attached printers, and is responsible for directing the print data to the appropriate release station.

1.1.1 PDS instances Your PrinterOn service supports unlimited PDS instances, which you can deploy based on your needs. You’ll need to install the PDS software on each computer that will host a PDS instance.

Typically, the need for additional PDS instances is determined by physical location and/or network architecture. For example, an organization may install one PDS to service all printers in one building, and another instance to service printers in a different building.

Larger organizations with multiple networks might install one or more PDS instances to service each network.

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However, there may be other logical reasons to add PDS instances to your PrinterOn service. For example, a hotel may choose to connect all publicly accessible printers to one PDS instance, and all employee-only printers to another.

Each PDS instance services a collection of printers. Printers can only be attached to a single PDS instance at any given time. If you attach a printer to a PDS when it was already attached to another PDS, it is automatically detached from the original PDS instance.

When you create a PDS instance, that PDS instance receives a unique ID, referred to as a serial number, to help identify it. The PrinterOn service uses this serial number to associate the PDS with its printers.

1.1.2 Print Delivery Station components

The PrinterOn PDS is comprised of the following components:

• Configuration Manager: The Configuration Manager is a web-based management console that lets you configure and administer your PDS instances through a browser.

• PrinterOn Print Delivery Station (PDS): One or more PDS instances can be installed within your organization, behind your firewall. The PDS collects print jobs sent from the PrinterOn Server and releases them to your printers. Data is pulled securely through your firewall; there is no need to open any inbound ports.

Documents are held in the PDS until they are released by an administrator or user from the web page interface or a PrintValet keypad.

The PDS has the following subcomponents:

• Queue Monitor: The Print Delivery Station's Queue Monitor is a tab within the Configuration Manager for managing print requests. All print jobs collected by the PDS are listed in the Queue Monitor. The standard Queue Monitor is designed to be used by printer administrators. Depending on printer and Queue Monitor configuration, administrators may monitor and/or manage (print/pause/delete) current and completed print jobs for all of the printers attached to the PDS.

• Remote Queue Monitor: The Remote Queue Monitor is a web (HTML) version of the Queue Monitor and may be used in a variety of scenarios. A typical example is environments where printers are available to the public; the Remote Queue Monitor can be made available as a secure release mechanism. The Remote Queue Monitor presents a simple interface for entering user information to retrieve print jobs for release. By allowing users to release their PrinterOn Print Delivery Station v3.2.5 Installation and Administration Guide | 5


own print jobs, this setup provides a level of privacy for users concerned with printing in public locations.

• PrinterOn Print Delivery Hub (PDH): The PDH creates an Internet Printing Protocol (IPP) interface for your printers and provides a secure means of transferring print jobs through your firewall. The Print Delivery Hub is hosted by PrinterOn in all our cloud solutions. When using an on-premise solution, however, it may be necessary to host a PDH within your organization.

The PrinterOn solution can be configured for several popular system integration models or customized as needed using the available HTML and Java source code. It is easy to deploy and can be hosted in multiple local or remote network scenarios. The PrinterOn software has been designed for optional integration with existing network infrastructures, including LDAP and Print Management Systems.

1.2 PrinterOn Server editions

There are several editions of the PrinterOn software:

• On-premise solutions:

• PrinterOn Enterprise is a full-featured print solution. This edition supports advanced features such as multi-server deployment, scalability through clustering, and integration with MDM/EDM solutions.

• PrinterOn Express is the starter package. Although it shares all the same basic features as PrinterOn Enterprise, it excludes many of the advanced configuration features of the Enterprise edition that are typically unnecessary for a small- to medium-sized business or organization.

You can upgrade your Express edition to Enterprise at any time.

• Cloud-Based solution: With PrinterOn Hosted, PrinterOn hosts all of the components of the PrinterOn solution, except for the PDS. If you are a PrinterOn Hosted subscriber, the only component that you need to install on your computers is the PDS software.

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1.3 PrinterOn printers and pools

Before working with the PrinterOn solution, it is useful to understand two key concepts:

• PrinterOn printers

• Secure Release Anywhere pools 1.3.1 PrinterOn printers A PrinterOn printer is not a physical printer, but rather a virtual printer. That is, it is a definition that points to a physical printer and defines the printing behavior. The PrinterOn server acts as middleware between the user and a physical printer. When users submit jobs to a PrinterOn printer, the PrinterOn server directs those jobs to the physical printer or print queue defined for that printer, referred to as an output destination. Before users can submit print jobs to a PrinterOn printer, you must point define that printer’s output destination.

PrinterOn printers need not map to physical printers on a one-to-one basis. The benefit of creating virtual printers is that you can specify different printing behavior or access privileges for the same physical printer. You simply create multiple PrinterOn printer definitions, apply different configuration settings to each, and then map them to the same physical printer. Although it is the same physical printer printing the jobs in each case, to the user, they appear as distinct printers with different available features.

For example, consider a hotel with a color printer. The hotel could create one printer definition that points to their color printer and allows users to print in colour at a specific price per sheet. They could then create a second printer definition that points to the same physical printer, but restricts print jobs to black and white, and charges a lower rate per sheet. For frequent guests, they could also create a third printer definition for the same printer that does not charge a fee at all.

1.3.2 Secure Release Anywhere pools Secure Release Anywhere pools are groups of PrinterOn printers. To the user, a printer pool appears as just another printer. However, instead of distributing jobs to a single output destination, a printer pool can distribute print jobs to any of its member printers.

Users can go to the output destination of any member printer and pull the print job down using their credentials or a secure release code.

PrinterOn Print Delivery Station v3.2.5 Installation and Administration Guide | 7


The printers in a Secure Release Anywhere pool are not limited to a single network; you can include printers from disparate networks in a single printer pool. For example, a hotel chain could create a single Secure Release Anywhere pool that contains all the printers from their business centers in all their hotels worldwide. A guest in the Singapore location can print to the printer pool, go to the business center, and pull the job down. The same guest could travel to Seoul the next day, print to the same pool, go to the business center at the Seoul location, and pull the job down there.

The Secure Release Anywhere service is not enabled by default. To enable Secure Release Anywhere for your PrinterOn service, contact PrinterOn.

PrinterOn Print Delivery Station v3.2.5 Installation and Administration Guide | 8 Installing the Print Delivery Station This chapter describes how to install the Print Delivery Station software and log into the Configuration Manager for the first time.

• System requirements

• Installing the Print Delivery Station software

• Logging into the Configuration Manager for the first time

• Uninstalling a Print Delivery Station

2.1 System requirements To successfully deploy a standalone Print Delivery Station, you should ensure that your system meets the following requirements. These requirements apply to both the cloud and on-premise solutions.

• Hardware requirements

• Software requirements

• Printer requirements

• Service requirements

• Network communication requirements

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2.1.2 Software requirements The PrinterOn Print Delivery Station requires that the Java Runtime Environment be installed on the machine hosting the PDS. To avoid JRE version conflicts, the PDS Installation Wizard installs a dedicated JRE for the PDS.

2.1.3 Printer requirements

The PrinterOn Print Delivery Station has the following printer requirements:

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